Shipping & Return Policy
We want you to be completely satisfied with your purchase from Kool SiP.
Shipping
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Orders are processed within 1–2 business days.
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Standard shipping takes 3–7 business days depending on your location.
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Tracking details will be provided once your order is shipped.
Returns
Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
Return shipping costs are the responsibility of the customer unless the product was damaged or incorrect.
Refunds will be processed within 5–7 business days after we receive and inspect the returned item.